This Privacy Policy explains how personal data may be collected, used, stored, and protected when users interact with the institutional website zelyra.online, operated by CHB EMPRESARIAL LTDA. This website is designed to present our property rental services and enable commercial contact, rental inquiries, and proposal submissions — for both prospective tenants and property owners.
Data processing may be based on the user's consent where applicable, legitimate business interest, pre-contractual steps, contract execution, or compliance with legal obligations — in particular the Lei Geral de Proteção de Dados (LGPD — Law No. 13,709/2018) and the Brazilian Tenancy Law (Lei do Inquilinato — Law No. 8,245/1991), among other applicable civil, fiscal, and real estate regulations.
Personal information is not sold or transferred to third parties for commercial purposes. Data may be shared with essential service providers — such as hosting, email delivery, security, technical support, accounting partners, credit and background check services, insurance providers, rental guarantee companies, and legal support — solely when required for website operations, tenant qualification, lease execution, or regulatory compliance. Disclosure to competent authorities may occur when required by applicable law.
Information is retained for as long as needed to fulfill the purposes described in this Policy, to maintain legitimate business and rental records, or to comply with applicable legal, fiscal, and regulatory requirements — particularly those related to lease agreements and real estate operations. When data is no longer necessary, reasonable measures are taken for deletion or anonymization.
We implement reasonable technical and administrative safeguards to minimize the risk of unauthorized access, loss, alteration, or improper disclosure of personal data — including documents used for tenant qualification and lease formalization. No online environment can guarantee absolute security, and users are encouraged to exercise caution when submitting sensitive information.
Under Brazilian data protection law, individuals may have rights including: access to their personal data, correction of inaccurate information, deletion, anonymization, restriction of processing, data portability, and the right to information about sharing. To exercise these rights, contact us at privacy@zelyra.online.
This website may use essential technical cookies to ensure proper functionality and navigation. No advertising tracking or behavioral profiling is currently implemented on this institutional website.
If this website links to third-party platforms or services, their own privacy policies apply. CHB EMPRESARIAL LTDA is not responsible for the data practices of external websites or platforms.
Information related to active or past lease agreements — including contract terms, rental payments, property condition records, and tenant qualification data — is kept in accordance with applicable real estate, fiscal, and civil regulations. This information is handled with confidentiality and used strictly for rental execution, accounting, and regulatory purposes.
This Privacy Policy may be updated at any time to reflect changes in operations, law, or website structure. The version published on this page is always the current and applicable version. We recommend reviewing it periodically.
For any privacy-related questions, data requests, or concerns, please reach us at privacy@zelyra.online or through our commercial email at contact@zelyra.online.